CS
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Activity overview
Latest activity by CS-
CS created an article,
Refunds and disputes: how to manage them
Something didn't go as expected with a purchase? Here's how to request a refund and what to do if you need to open a formal dispute.First step: contact the merchantRefunds are the merchant's respon...
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CS created an article,
Has your contract ended? Your Ontop account is still yours.
Before thinking about deleting your account, there's something important to know: you don't have to. Your Ontop account is personal and independent of any company or contract. Ending a job doesn't ...
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CS created an article,
How to send money to a crypto account
Sending money to crypto from Ontop is fast and secure. But it requires attention: crypto transfers are irreversible. Check everything carefully before confirming.Before you start Make sure you have...
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CS created an article,
How to send money to your Payoneer account
Sending money to Payoneer from Ontop requires a one-time account linking. Once that's done, transfers are just a few taps.Step 1: Link your accountsBefore your first transfer, you need to connect y...
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CS created an article,
How to transfer funds to your debit card
If your country and card are eligible, you can send money directly to your debit card from Ontop in just a few steps.Where is this available? Country Accepted cards Dominican Republic Visa only...
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CS created an article,
Can't log in: how to fix it
Title: Can't log in: how to fix itIntro:Not common, but it happens. Before reaching out, try these options. Most cases are solved in under a minute.Option 1: Reset your passwordStep 1: On the login...
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CS created an article,
Your tax information, done in a minute
Almost everything comes pre-filled. Just confirm, sign, and you're done. This step practically completes itself.If you're registering as an individualHave these ready: 🔢 Your tax ID type 🔢 Your tax...
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CS created an article,
How to send money from your Global Account
Moving your money from Ontop is fast, secure, and flexible. You can send to a bank account, crypto wallet, debit card, or platforms like Payoneer, Zinli, or AstroPay. Here's how it works.How do I s...
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CS created an article,
How to send money to a bank account
Whether you're sending to your own account or someone else's, the process is straightforward. Here's how to do it step by step.How does it work? Open the app and tap Send Money Choose the recipien...
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CS created an article,
Global Account vs. Direct Transfer: which is your experience?
There are two ways to receive your payments through Ontop. Here's what sets them apart and how each one works.Global AccountThe full Ontop experience. Your global financial hub.With Global Account ...