Extra Benefits

 1. Health Insurance (SURA or Colsanitas)

• Available via reimbursement for employees affiliated with Colsanitas or SURA.
• The cost must be reported through the novelties form by the 5th calendar day of each month.
• A certificate issued by the health provider is required, indicating:
  • Employee’s name
  • Affiliation entity
  • Monthly payment amount
• Affiliations can be submitted at any time during the month, except in December which is limited to the 6th.

2. Bonuses

• Granted only upon the client’s express request.
• They are issued in the month and amount indicated by the client via the dedicated form.
• This benefit is not automatic nor retroactive.

3. Work Equipment

This benefit can be provided in two ways:

Option 1: Delivery through logistics provider (Shofi)

1. The client selects the equipment and informs the EC Analyst.
2. The EC Analyst submits the request to Shofi.
3. Shofi delivers the equipment within 3–5 business days, depending on the city.
4. The EC Analyst sends a formalization letter to the employee after delivery.

Option 2: Reimbursement (Client's equipment)

1. The client provides details of the equipment (brand, serial, color, etc.) and courier info.
2. The employee buys the equipment with an invoice issued to ONTOP COLOMBIA SAS.
3. The EC Analyst validates the info, and the employee signs a delivery agreement.
4. It must be reported through the novelties form by the 5th.
5. Reimbursement is not applicable if the process is not followed.

Workstation Recommendations

• Use a flat desk and a height-adjustable chair with wheels.
• Keep the monitor at 65–70 cm distance, centered in the field of vision.
• Clients are not allowed to deliver equipment directly or sign delivery notes with employees.
• This is a legal risk and could be interpreted as illegal outsourcing.