Ontop Support
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Activity overview
Latest activity by Ontop Support-
Ontop Support created an article,
Manage Your Alerts with the Notification Settings Center
With the new Notification Settings Center, you can manage your alert preferences directly from your profile. In this first version, you can activate WhatsApp notifications, while in-app alerts rema...
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Ontop Support created an article,
New: "Ended" Contracts Tab in My Workforce
What’s new? The new Ended list in the My Workforce section helps you better manage your offboarding process and workforce history. Why this matters Previously, ended contracts were grouped with on...
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Ontop Support created an article,
How to Cancel Your Membership?
Step-by-Step: How to Cancel Go to the Membership section in your account. Click “Cancel Membership”. A confirmation window will appear. Here, you’ll see: A summary of what will happen when you ca...
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Ontop Support created an article,
Benefits: Medical, Dental & Vision
At Ontop, we care about your health and wellbeing. That’s why we offer a comprehensive benefits package that includes medical, dental, and vision coverage through the EASE platform. What’s Include...
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Ontop Support created an article,
Resignation & Offboarding Process
If you’ve decided to resign from your role, please follow the steps below to ensure a smooth and compliant offboarding experience. How to Submit Your Resignation To officially resign, you must sub...
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Ontop Support created an article,
Benefits – 401(k) Retirement Plan
Our 401(k) retirement plan offers you the opportunity to save and invest for your future while enjoying tax advantages. Learn More To learn more about our 401(k) plan and how to get started, pleas...
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Ontop Support created an article,
Employment Verification Letter
If you need an Employment Verification Letter, you can request it directly via email. How to Request Please send an email to pmacena@getontop.com with the subject line "Employment Verification Let...
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Ontop Support created an article,
Workers' Compensation
Workers' Compensation provides financial and medical benefits to employees who experience a work-related injury or illness, including those occurring while working remotely. Coverage This insuranc...
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Ontop Support created an article,
Reporting Regular Novelties as a Client
As a client, you can request certain types of updates related to your employees. These updates will be reflected in their payroll after proper review and approval. What Can Be Reported? You can re...
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Ontop Support created an article,
How to Report Regular Employee Updates
At Ontop, we want to ensure that all employee requests and updates are handled efficiently. If you have changes or requests that need to be reflected in your payroll or employment records, it’s im...