CS
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Recent activity by CS-
How to send money from your Global Account
Moving your money from Ontop is fast, secure, and flexible. You can send to a bank account, crypto wallet, debit card, or platforms like Payoneer, Zinli, or AstroPay. Here's how it works.How do I s...
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Global Account vs. Direct Transfer: which is your experience?
There are two ways to receive your payments through Ontop. Here's what sets them apart and how each one works.Global AccountThe full Ontop experience. Your global financial hub.With Global Account ...
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Refunds and disputes: how to manage them
Something didn't go as expected with a purchase? Here's how to request a refund and what to do if you need to open a formal dispute.First step: contact the merchantRefunds are the merchant's respon...
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How to send money to a crypto account
Sending money to crypto from Ontop is fast and secure. But it requires attention: crypto transfers are irreversible. Check everything carefully before confirming.Before you start Make sure you have...
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What information should I know about my payments?
You will be able to find information about your payment date, how the conversion is handled and payment cycle. ✔️What day should I receive my payment? From our app you can see in the contracts...
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How to send money to your Payoneer account
Sending money to Payoneer from Ontop requires a one-time account linking. Once that's done, transfers are just a few taps.Step 1: Link your accountsBefore your first transfer, you need to connect y...
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How to transfer funds to your debit card
If your country and card are eligible, you can send money directly to your debit card from Ontop in just a few steps.Where is this available? Country Accepted cards Dominican Republic Visa only...
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Can't log in: how to fix it
Title: Can't log in: how to fix itIntro:Not common, but it happens. Before reaching out, try these options. Most cases are solved in under a minute.Option 1: Reset your passwordStep 1: On the login...
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Has your contract ended? Your Ontop account is still yours.
Before thinking about deleting your account, there's something important to know: you don't have to. Your Ontop account is personal and independent of any company or contract. Ending a job doesn't ...
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Your Money, Your Way: A Guide to Withdrawals and Fees 💵
Here is the complete, formatted version in English:Your Money, Your Way: A Guide to Withdrawals and Fees 💵Ready to move your money? Getting your funds out of your Ontop Wallet should be simple and ...