How to Update your Phone Number

Do you need to change the phone number on your account? Perfect. Here you have a super detailed guide with each click of the process so you can do it in a minute.

1. Access your Profile First, open the app and go to your Profile. From there, tap on the Personal Data option.

   

2. Update your Phone Number
   • Select Phone Number and then click the Update Phone Number link.
   • Now, complete the Prefix and Phone Number fields with your new information.
   • As soon as you're done, you'll see the Send Code button become active.

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3. Send the Code
   • Click that button Send code.
   • A small window will appear asking you how you want to receive the code.
   • Select if you prefer by SMS or WhatsApp.
4. Receive the Code: We will send you a 6-digit code instantly to the number you entered. You'll see a green notice that says "Security code sent" so you know it's on its way.
5. Enter the Code You will now be on a screen called "Verify your phone number." Simply enter the 6 digits you received in the spaces.

6. 

And the Result? Success! Once you enter the code correctly, your number is officially verified and updated in your account.

Not working? Some Tips

• Check the format. Make sure the prefix is ​​correct and that the number does not have hyphens or spaces.
• Don't you get the SMS? Try using the WhatsApp option from the same window.
• Give it a minute. Wait a while before trying to resend another code.
• Check your cell phone settings. Confirm that you have a good signal, that the 'Do Not Disturb' mode is disabled and that the number has an active WhatsApp account if you chose that option.

And that's it! You can continue now.