Introducing the Workforce Insights Dashboard

We’ve made some exciting updates to your dashboard! The new Workforce Insights tab offers a clearer and more actionable view of your workforce and contract activity.
This new home gives you better insights to help streamline decision-making and workforce management.

What’s new in the Workforce Insights Dashboard?

The Workforce Insights tab is designed to provide:

• Real-time reminders and alerts to help you take immediate actions, like signing pending contracts or completing onboarding tasks.
• A more detailed view of how your workers benefit from financial perks such as the Ontop Wallet, Ontop Card, and subscription plans.
• A global map showing your workforce distribution around the world.

Who’s getting the keys to the new dashboard?

This new tab is available to all clients. Admin and Manager users can access the Workforce Insights tab directly from the homepage.

What’s changed?

When you log in, you’ll now see two tabs on your dashboard:

• Finance Data (previously the Homepage)
• Workforce Insights (the new view)

The updated Workforce Insights tab is now live and ready to help you manage your workforce more effectively.

We believe this new view provides the insights you need to optimize your processes and improve decision-making.

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❓ Frequently Asked Questions

1. How is contract activation time measured?

We define contract activation time as the number of days it takes for a contract to be fully signed by all parties (you and your contractor) after it has been created on the platform.

Example: If you create a contract on January 1, 2025, and it is signed by both parties on January 10, 2025, then the contract activation time is 9 days.

Understanding this metric helps you:

• Identify potential bottlenecks in your onboarding process.
• Monitor how efficiently your team manages hiring and contract approvals.
• Improve time-to-productivity for new workers.

2. How is average contract tenure calculated?

Average contract tenure shows the typical duration your workers stay under contract with your company.

We calculate this by summing the total number of months that contracts have been active and dividing that by the number of contracts.

Example:

• One contract active from January 1 to March 31, 2025 (3 months)
• Another contract that started on January 1 and is still active (5 months)

That’s 8 total months across 2 contracts, giving you an average contract tenure of 4 months.

Why it matters:

• It provides insight into your contractor retention.
• It helps evaluate the long-term value of your workforce.

3. Why can’t I see financial data for my team?

To protect worker privacy, we apply a minimum usage threshold before displaying financial product insights (Ontop Wallet, Card, and Subscriptions).

If your team does not meet this threshold, certain data will remain hidden.

To unlock these insights, your company must have:

• At least 3 workers with an active Ontop Wallet, Ontop Card, or Wanderlust Subscription Plan.

This ensures:

• Data is aggregated and anonymized to protect individual usage.
• Insights are meaningful and statistically relevant.

If you're below the threshold, consider encouraging workers to explore Ontop’s financial perks — they’re designed to improve retention and worker satisfaction.

4. What’s coming by the end of June?

We’re expanding the capabilities of the Workforce Insights dashboard to make it even more interactive and insightful. Here’s what’s planned:

• Enhanced Reminders: Smarter redirections that take you directly to the relevant action or contract in My Workforce.
• Time-Based Filters: Analyze your workforce metrics across different time periods and track trends (e.g., contract growth, changes in financial product adoption).
• Map Interactivity: Hover over countries in the Global Workforce map to reveal the exact number of workers in each location.
• Data report: Download Workforce Insights as a CSV file with a simple click.

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💬 Need help or have feedback on the insights you'd like to see?

Our team is always just a click away. Contact your account manager or the support team, and we’ll be happy to assist you!