The Notifications Panel keeps you informed with real-time updates on payments, account notifications, and any important actions you need to take.
1. Where to find the Notifications Panel?
You will see the Alerts Panel as soon as you log in. You can also access it at any time from the top right corner of your dashboard.
2. What notifications will I receive?
You will receive notifications about:
Confirmations and payment problems
Account notifications
Important updates or actions required
3. Do I need to enable notifications?
No! notifications are displayed automatically so you never miss anything important.
4. Do you have questions about a notification?
If you are unsure about a notification or need help, please contact our support team through the Help Center or chat with Aura on the platform.
📌 Helpful Tip: Check your notifications Panel regularly to stay up to date with key updates.
5. Why am I receiving some emails but not seeing them in the notifications Panel?
Emails are typically confirmation emails (e.g. payment completed, contract signed), while the notifications Panel focuses on actionable notifications.
6. What happens if I don't see a notification that I did see before?
The notifications Panel shows only the 30 most recent alerts to keep everything organized. Older alerts are automatically removed from the list.
7. Can I organize notifications by topic?
For now, notifications are displayed chronologically, with the most recent at the top.