How to Complete Your KYB Process Step-by-Step
The Know Your Business (KYB) process ensures your company is compliant and ready to operate on our platform. Follow these simple steps to get verified. Let’s get started!
Step 1: Create Your Account
- Check your email for an invitation to join.
- Click the link in the email to begin.
- The link expires in 72 hours, and in that case, you will need to request a new one. o.
- On the signup page, create your account using the same email address that received the invitation.
- Set a password that meets these criteria:
- At least 7 characters
- Includes a letter, a number, and a special character
- Accept the Terms and Conditions and confirm your email using the 6-digit OTP code sent to you.
Step 2: Set Up Your Basic Account
Provide two sets of information:
- Business Details
- Your company’s name, industry, and legal details (e.g., state of incorporation).
- Primary Authorized User
- Personal information of the person managing this account.
- It's very important that this person has the necessary authorization to open the account in the name of your company. If this person is not present in the articles of incorporation or board of directors, we might ask for additional documentation.
Click Continue to finish. Once submitted, these details cannot be changed.
Step 3: Complete the KYB To-Do List
After setup, you’ll see your KYB to-do list, which has four parts:
- Business Details: Already marked as "In review."
- Identity Verification: Complete this step by uploading personal documentation of the Primary Authorized User..
- Documentation: Upload the Certificate of Incorporation and any other requested documents.
- Business Owners:
- Add details for at least one Director. This Director must be a Controlling Person, which is someone with substantial control over the company's decisions (mandatory).
- It is mandatory to add shareholders owning 25% or more of shares of the company.
- Upload ID documents for all individuals added.
As each section is completed, its status will be updated.
Step 4: Submit for Verification
Once all sections are marked Ready to submit, click Submit information to send everything for review.
Step 5: Monitor Your Status
- After submission, your KYB will be reviewed.
- If additional documents are needed, you’ll receive an email.
- Log in to see the updated KYB to-do list and provide the requested information in the Documentation section.
Step 6: Final Steps
- Once verified, the Profile verification step will be marked as completed.
- If your KYB isn’t submitted within 30 days, your account will be blocked.
Need to Make Changes Later?
After your KYB is verified, you can request updates via Account Settings. Changes are reviewed before approval.
If you have further questions,
feel free to contact our support team via chat OR
your dedicated Account Manager if you have one 😊
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