Get set up fast. Here’s how to create your account and pass verification so you can start hiring and paying without delays.
Step 1: Create Your Account - Click here for a step by step walkthrough
Check Your Inbox
Look for your Ontop invite. ⚠️ The link expires in 72 hours. Don’t wait!Click the Link
Follow it using the same email where you got the invite.-
Create a Secure Password
Make sure it has:At least 7 characters
A letter, number, and special character
Accept the Terms and Conditions
Confirm Your Email
We’ll send you a 6-digit code. Enter it to continue.
Step 2: Complete Basic Account Setup
Business Details
Use your company’s legal name (not the brand or trade name). Add these:
Entity type
Industry
Country of incorporation
Main business address
Primary Authorized User
This person must be legally allowed to act for the company.
They’ll handle the verification process (KYB/KYC).
Common Mistakes to Avoid
🚫 Using the trade name instead of the legal name
🚫 Adding incorrect addresses or countries
🚫 Assigning someone without legal authority as the admin
Identity Verification
Handled by the Primary Authorized User.
Upload one of these:
Passport
ID card
Driver’s license
Important:
Use a clear photo of the real document (no scans or screenshots)
Good lighting, readable text
No glasses (for face match)
⚠️ You only get one try at this step. If it’s rejected, finish the other sections before retrying.
Documentation (EDD & Business Docs)
What you need depends on your industry and country.
Example: Brazilian companies must upload their CCMEI from CNPJ.
If you’re in the energy industry, there’s an extra form.
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Tips:
Upload docs that match your entity and country
Make sure they’re valid, legible, and high quality
The legal name must match exactly
You can swap documents before submitting
Business Representatives
Add details for:
Directors with control
Shareholders with 25%+ ownership
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You’ll need:
Full name
Ownership percentage
Valid ID for each
Ownership must add up to 100%. If a company owns shares, you’ll need to show that ownership structure too.
⚠️ Important! For the three key roles (Account Creator, Controlling Person, UBO) include the following additional information requirements:
- Full address (with all required fields)
- Phone number
Step 3: Submit the Information
Once all 4 sections are ready, the “Submit information” button will show up.
✅ Click it!
⚠️ If you don’t, everything stays in draft and won’t be reviewed.
After Submission
Our Compliance team will review your info
You’ll get notified by email and in the platform if anything’s missing
⚠️ Verification is required before you can start onboarding.
✅ Submitting everything right = faster approval