Do you need to cancel your subscription? Don't worry, here we explain how to do it quickly and without tangles.
But first, be careful with this 👇
⚠️
If you cancel Wanderlust, you will not be able to subscribe again.
This plan is now closed for new subscriptions and is only active for those who already had it.
If you decide to cancel, you will be able to join
Reserve
, our most complete premium membership.
👉 You can know Reserve from your account whenever you want.
Can I cancel from the app or website?
Yes. You can do it from
both
🙌
Just change the route a little.
How to cancel from the web?
Sign in to your account
Click on the pink subscribe button (Reserve or Wanderlust)
Don't you see it?
Click on your profile icon (top right)
Enter “Your subscription plan”
How to cancel from the app?
Go to section Explore
Touch the pink subscribe button (Reserve or Wanderlust)
Don't you see it?
touch your profile icon (top right)
Enter “My subscription plan”
Step 2: Review your plan details
Here you will find:
Payment settings (amount, frequency, next collection date)
Billing & invoicing
Support Options
And at the end: the button “Unsubscribe”
Step 3: Confirm the cancellation
Click Unsubscribe
Follow the steps
You will receive a security code by mail
Enter the code and that's it
Canceled ✅
What happens next?
Your plan will remain active until the end of the period already paid
No refunds for unused time
Important about Reserve
Reserve is a annual commitment .
The monthly payment is a fractional installment of the entire year; It's not month by month.
You can cancel whenever you want, but the obligations of the committed period are maintained.
If something doesn't add up or you need help, go to the Help Center from the app or the website.
We are with you 🤍
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