How to configure your payment method?

Enter the details of your favorite payment method in just a few minutes!

Add your payment method in minutes:

✔️ Step 1: Click " Wallet "and you must select" Send Money ":

✔️ Step 2: Select the appropriate option " Transfer to new owned account " or "T transfer to third party account "(This last one only for bank accounts)

✔️ Step 3: Choose your payment method from the following options:

• Bank Transfer
• Payoneer
• Cryptocurrency
• Transfer to debit cards

If you choose "Bank Transfer"

1. You must select the country where your bank is located (In this case, please keep in mind that it is not possible to make money withdrawals to personal and/or third-party bank accounts located in Venezuela)

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2. Then you must select the currency in which you want to receive your money and also choose the destination bank, that is, the name of your bank.

3. You must enter the following basic information (sometimes it may vary depending on the country and the selected bank):

• Account holder name
• Last name of the account holder
• Account type: Savings or Checkign
• Account Number: Account number
• Identification Type: Type of identification (National ID, passport, etc.)
• ID number: Number of this document (It must be the same one registered in your bank account)

After completing all the required fields, that would be it! You will see your account added in the section Saved accounts .

If you choose "Payoneer"

Your information will be automatically populated with the information registered in your Ontop account. You just have to add the email that you have linked to your Payoneer account.

Note : For this type of account you cannot add a third-party account. It must be your personal Payoneer account. Also, keep in mind that you must make sure you have registered in the Payoneer link before sending your transfer or it will fail.

If you choose "Cryptocurrency"

How do I verify the network?

Go to the official website or platform of the destination crypto wallet and check which networks are available for the currency you are transferring.

Why is it important to verify it?

Because you must keep in mind that if you send money through a network that a crypto wallet does not use, the money will not reach you because the two networks are not compatible and you will lose your funds.

Step 1: The information will be automatically populated with the information registered in your Ontop account. Verify the information and click " Continue ".

Note: For this type of account you cannot add a third-party account. It should be your personal crypto wallet.

Step 2: Finally you have to add the following information and select the option " Connect my account "

• Wallet Address: Your Wallet Address (an example of Wallet Adress could be 👉 0x749a9fb3a5448c669775417d7b54a6efd5d13ebe)
• Crypto Currency: USDT, USDC
• Network: ERC-20 or BEP-20

If you choose "Transfer to debit cards"

You have to select the country to which you want to send the transfer.

Note: When making a transfer to a debit card, you must keep in mind that the following countries that have this option available are:

• El Salvador (only accepts VISA cards)
• Honduras (only accepts VISA cards)
• Dominican Republic (only accepts VISA cards)
• Nicaragua (accepts VISA and Mastercard cards)
• Philippines (accepts VISA and Mastercard cards)
• Peru (only accepts VISA cards)

Ready! 🚀

When you have completed these steps, on the main screen, you will be able to see the summary of the added payment methods and also in front of each of them, you will see two options:

• Send Money: To start the withdrawal process to your chosen payment method
• View Info: to see all the details of your payment method and also delete it if you wish.

If you want more information, do not hesitate to contact our support team through Chat 😊