If you need help setting up your worker's payments, here is a step-by-step guide to help you create, edit, and pay your invoices through Ontop.
Creating invoices or payment lists from scratch
✔️ Step 1: Go to left section Payments > Pay Contractors, then click Create a new payment.
✔️ Step 2: Choose how you'd like to create the invoices. You’ll see three options, here’s what they mean and our recommendations for each:
💡 Tip: Even if you create multiple payment groups, you’ll still be able to pay them all together by selecting them during checkout.
Option 1: From your contracts
Best for recurring payments with the same or similar amounts every month.
Invoices are generated based on your active contracts.
Select a name for the payment group (you can edit it later), the month (past, current, or next)
The period (full month, 1st–15th, or 16th–end of month).
⚠️ Contracts that ended in the last 30 days will still appear in case a final payment is needed. If not required, you can delete them from the payment group.
❗ Payment names should not include special characters (e.g. +, -, *, /, .)
Option 2: From your active workers
Ideal if you're only creating 1–5 invoices.
Select the contractors from the list and click Continue.
Then, enter the amount and payment date for each.
Option 3: From a file
Recommended if you're paying many contractors or need extra flexibility.
✔️ Step 1: Download the invoice template from the platform.
✔️ Step 2: Fill in the template with:
Payment dates (YYYY-MM-DD)
Amounts
Up to 5 extra payments
Notes
📝 You can remove any contractor you don’t want to include by deleting their row.
📅 When adding a payment date, click on the cell to confirm it’s correct. Dates can also be edited later.
✔️ Step 3: Save and upload the file to the platform.
✔️ Step 4: If there are any errors, you’ll receive a message with instructions. Download the file again — the cells with errors will be highlighted in yellow with notes.
Make corrections, save the file, and re-upload it.
After creating the payment group
You’ll see a summary with:
Total amount (excluding fees)
Payment cycle
Number of contractors
This helps confirm you’re not double-paying anyone.
🔁 If needed, you can still edit your invoices, and if at any point you log out, all confirmed changes aresaved automatically.
If you need to apply a discount or deduction to your workers payment:
There is no way to formally apply a deduction within the invoice, but you can create it with the lower value and include a note explaining the discount.
How to delete a payment group or list
Go to Payments > Pay Now, find the payment group, and click the trash icon 🗑️ next to it.
Paying your invoices
Once you’ve confirmed all amounts and dates:
✔️ Step 1: Select the payment groups you want to pay.
✔️ Step 2: Click Confirm payment.
✔️ Step 3: Choose or update your payment method.
We recommend reviewing all amounts before completing the payment.
What do “OMF” and “ONTW” mean?
When reviewing invoices or payment summaries, you might see the labels OMF or ONTW:
OMF (Ontop Membership Fee)
ONTW (Workers' Invoices )