Keep Your Information Safe with Ontop: A Quick Guide from your Dynamic token

Your data security is in your hands, and we’re here to help you keep it safe and sound. By following a few simple steps, you can ensure your information stays protected and your Ontop experience remains smooth and worry-free.

Setting Up Your Dynamic Token:

Ready to add that extra layer of security? Here’s how:

1. Download the Ontop App: Get the latest version from your app store.
2. Update Your Info: Ensure your phone number is up to date, then add your dynamic token. It’s a breeze!
3. That’s It! You’re now ready to use your dynamic token for secure, hassle-free access.

Blocking Your Dynamic Token:

If you ever receive a suspicious activity email, it’s a good idea to block your dynamic token to keep unauthorized users out. Here’s how:

From the App:

1. Log in with your credentials.
2. Tap the dynamic token shield on your Wallet homepage.
3. Select “Block token.”
4. Choose your preferred method to validate your identity.
5. Enter the code you received and confirm the block.

Want a visual guide? Click here to see how it’s done in the app.

From the Web:

1. Log in to the Web platform.
2. Click your avatar at the top right and go to “Settings.”
3. Navigate to the “Security” tab.
4. Click on “Block token.”
5. Choose your preferred method to validate your identity.
6. Enter the code you received and confirm the block.

For a step-by-step visual guide, click here to see how to block your token on the web.

How to Keep Your Information Secure:

• Update Your Antivirus Software: Keep your system protected by regularly updating your antivirus software. It’s your first line of defense against potential threats.
• Enable Two-Factor Authentication (2FA): Add an extra layer of security to your account by enabling 2FA. It’s easy to set up and helps prevent unauthorized access.
• Set Up Your Dynamic Token: This is a crucial step in securing your account. It’s quick, and once done, you’ll be all set for safer access.

Taking these precautions will go a long way in protecting your account from any unauthorized access. Your peace of mind is worth it!

Still unsure? No worries, check out this helpful video to guide you through the process.

If you have further questions,

feel free to contact our support team via chat OR

your dedicated Account Manager if you have one 😊