Using your Ontop digital card is super simple. Make sure to activate your debit card through the app once you receive your first payment. Here's a step-by-step guide to topping it up!
Step 1: Log In to Your Platform
📱 Log in to the Ontop app from your phone or visit the official website.
🔍 Click on the “Card” tab in the main menu.
Step 2: Top Up Your Card
🔄 Find the “Top Up” button and click it.
💼 You’ll see the available balance in your Wallet. Enter the amount you wish to load onto your card.
✅ Confirm the amount, and you’re all set! Your funds are now available to spend.
Step 3: Return Funds to Your Wallet
🧤 If you’d like to reverse this operation or move money from your card back to your Wallet:
- Click on the “Retrieve” option.
- 💰 View the available balance on your card, enter the amount you wish to transfer back to your Wallet, and confirm.
🔔 Important Information 🔔
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Is there a top-up limit?
- Yes, the maximum amount per top-up is USD 1,000, but you can make as many top-ups as you’d like.
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Can I top up my debit card using methods other than the Ontop Wallet?
- Not yet. Currently, top-ups are only available through the Ontop virtual wallet.
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Is there a minimum top-up amount?
- Yes, the minimum amount allowed for a top-up is USD 1. Make sure your transaction exceeds this value.
If you need more information or have any questions, don’t hesitate to reach out to our support team via chat. We’re here to help! 🙌
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