Here, you'll find important information regarding your paycheck and experiece as an US resident.
Here, you'll find important information regarding your paycheck and experience as an US resident. If you have any further questions, please don't hesitate to reach out to our support team.
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Can I add more than one payment method to the platform?
You can only add one owned account payment method to receive your paycheck. -
Can I send third-party transfers?
Third-party transfers are not available because your paycheck should arrive in your owned bank account. -
Can I add an account from a different country than the U.S.?
You can only receive your paycheck in your U.S. bank account. -
What happens if I used to have a bank account or other payment methods in a previous experience and my paycheck dates arrive?
You need to log into your platform and review or set up an owned U.S. bank account. -
Will my paycheck be delivered on the same day?
Not necessarily; it could take up to one business day. -
Can I choose another day to receive my paycheck?
Your paycheck will be sent to your bank account directly once we receive your paycheck confirmation. -
Can I change my bank account to receive my paycheck?
You can’t update your payment method while your paycheck is being processed, but onces its finished, you’ll be able to make changes directly from your Ontop account.
If you have any further questions, please don't hesitate to reach out to our support team.
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