Problems Logging into Ontop? 😕
Don't worry! It's a rare issue, but in case it happens, here are 3 options to access your account:
- 🕶️ Incognito Mode Browser: Why not try logging in using your browser's incognito mode? Log in here 🕵️♂️
- 📱 Ontop App: Download our app on your iOS or Android device and access easily!
📲 IOS app: Download here
📲 Android app: Download here - 💻 Clear Cache: Learn how to clear the cache and cookies for a website!
Windows/Linux:
- Hold 'Ctrl' and click 'Reload'.
- Hold 'Ctrl' and press 'F5'.
Mac OS:
- Hold '⇧ Shift' and click 'Reload'.
- Hold '⌘ Cmd' and '⇧ Shift' and then press 'R'. - ⌨️ Reset Password: When you open the login page, select "Forgot Password?", follow the steps indicated, and you're done!
If the problem persists after trying these options, don't hesitate to contact us through the App or our WhatsApp line at +17866558772. We're here to help you resolve it and get you back in action on Ontop! 💪
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